FAQS
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FAQS
Is the equipment highly automated? Is it difficult to operate? +
The entire product line features PLC-based intelligent control and one-button fully automatic operation, with a simple and user-friendly interface. We provide free training, enabling operators to run the system independently in just 1–2 days—no specialized technical personnel required.
What core technological advantages does Qisheng Equipment have compared with its peers? +
Independently developed, intelligent and efficient, stable and durable; the QS series palletizing/briquetting machines reduce staffing by more than 60%, triple efficiency, feature a low failure rate, require simple maintenance, and are compatible with a wide range of brick types.
Can a former brick factory with a traditional production line be retrofitted and upgraded? +
Absolutely, we specialize in automating and upgrading aging production lines. By retrofitting with QS palletizing, packaging, and loading equipment, we can boost efficiency at low cost without replacing the main machinery.
Can you handle non-standard custom orders? Are special brick types or site-specific requirements feasible? +
We offer full-scenario, non-standard customization: based on specific brick types, site dimensions, and production capacity requirements, we provide one-on-one equipment design and tailored solutions for enhanced adaptability.
What are the requirements for site voltage and space for the equipment? +
Standard equipment is designed to operate on 380V industrial power, while compact units can be customized as needed. Space requirements are highly flexible; we will conduct a **pre-visit site survey and optimize equipment layout** to minimize space waste and ensure seamless integration with various brick factory sites.
How much labor and cost can be saved in a year by using Qisheng equipment? +
According to calculations for small and medium-sized brick plants, this solution can replace 6–8 workers, reducing annual labor costs by RMB 150,000–250,000; it also features low energy consumption, fewer breakdowns, and reduced product breakage, resulting in a more than 30% improvement in overall efficiency.
Could you provide operation and maintenance training? +
Free on-site training covering operation, maintenance, and troubleshooting; complimentary operation manual and instructional videos; lifetime free technical support to ensure proficient use.
The device is broken—how quickly does after-sales service respond? How long will it take for a technician to come to my door? +
24/7 technical support: same-day on-site service within 24 hours in Fujian Province, arrival within 48 hours outside the province, and on-site installation and repair services worldwide, with a professional team that swiftly identifies and resolves issues.
How long is the equipment warranty? How is it supported after the warranty period? +
One-year warranty on the entire unit, two-year warranty on core components, and lifetime maintenance at cost price; free repair or replacement for non-human-caused failures during the warranty period, with long-term technical support provided.
What is the collaboration process, from consultation to production? +
1. Requirements consultation → 2. On-site survey / Solution design → 3. Quotation and contract signing → 4. Production and manufacturing → 5. Delivery and installation → 6. Commissioning and training → 7. After-sales warranty; dedicated point-of-contact throughout the entire process, with one-stop delivery.
Do your products comply with industry standards and safety regulations? +
All equipment strictly complies with national standards for the building materials machinery industry, undergoes professional quality inspections, is shipped with a complete certificate of conformity, and adheres to both safety design and compliant manufacturing processes, ensuring peace of mind in use.
Is Qisheng Machinery a legitimate company? What authoritative certifications does it hold? +
We are a national high-tech enterprise and a technology-based small and medium-sized enterprise established in 2016. Our machinery and equipment are exported both domestically and internationally, and we hold 33 patents and 1 software copyright, operating in full compliance with all relevant regulations and holding all necessary qualifications.
In addition to selling equipment, do you also offer turnkey production line solutions? +
Yes, we are an integrated brick-making solutions provider. Based on production capacity, brick type, and site conditions, we design fully automated production lines and automation upgrade solutions, delivering turnkey projects from start to finish.
What products does Qisheng Machinery primarily manufacture, and what services does it offer? +
Our core products include the QS series of automated palletizing systems, brick-palletizing machines, brick–tile separating machines, fully automatic block production lines, and brick-molding dies, offering integrated services in R&D, manufacturing, sales, after-sales support, and custom non-standard solutions.

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